Job Posting CLOSED
FT IT Help Desk - Decatur, TX
Scan With Your Phone To Apply!
Company Overview:
Solaris is clinician owned and operated and has been recognized as industry experts in palliative medicine, since 1998. We are committed to helping patients and their families always put life first.
Responsibilities:
• Perform troubleshooting to isolate and diagnose common technology problems.
• Assist in upgrading of network hardware and software components as assigned.
• Install, upgrade, and configure network technology including but not limited to computers, laptops, printers, and network hardware.
• Provide users with technical support.
• Respond to the needs and questions of users concerning their access to resources on the network.
• Maintain currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems.
• Other duties as assigned by the IT Director.
• Ability to manage high volume of telephone calls, email, and other communication support requests while maintaining a high level of support.
• Adheres to Standards of Conduct.
Qualifications and Requirements:
• High School Diploma
• Two (2) years relevant experience in information systems obtained by either work experience or post high school education.
• Ability to work and communicate effectively with employees and business associates.
• Knowledge of current technological developments/trends.
Benefits (Full-Time Only):
• PTO, Medical, Dental, Vision, STD, LTD, Life Insurance Coverage.
• All full-time employees are given access to Teladoc for them and their family, at no cost.
• 401K with competitive matching after 1 year.
• New Parent Leave - After one 1 year with Solaris Healthcare, all FT employees are eligible for up to six 6 weeks paid time off to be with their new child.